|
 |
 |
 |
||
 |
 |
|
 |
 |
|
 |
 |
|
 |
 |
|
| ISO
9001 Certification ISO 9001 certification is your guarantee that our internal procedures meet the highest international standards. It covers every aspect of our ordering systems, warehousing, dispatch and documentation. It also means that an element of continuous improvement is built into our systems, to provide an ever-better service to customers. We were awarded accreditation in 1996 and we are independently audited every year. |
|
 |
|
We source high quality products from
all the major manufacturers in Europe, the USA and the Far East, keeping
abreast of new developments in all our product fields. We buy direct
from manufacturers and distributors - and our size and longevity ensure
that we buy at competitive prices.
|
|
Quality control begins with procurement:
we only supply branded goods from leading manufacturers. And it continues
with our internal procedures: certified ISO 9002. Naturally, we check
every product before it goes out - but we also ensure that all the components
of a system will work together as intended, which acts as a double check
on your own ordering procedures.
|
|
Goods are packed to the standards
demanded by IATA regulations, national regulations and by the products
themselves.
Whether it's small or large, delicate or dangerous, we'll get it there intact. |
|
We can organise transport to, literally,
anywhere in the world - by road (if there is one) air or sea. High value,
low volume items - like replacement hard drives for computers - are
delivered by courier.
|
|
If you've ever had much-needed supplies
held up for weeks at customs, talk to Richardson Supply. We are fully
conversant with the documentation required by the products we supply
and the countries we deliver to, including Export Licences and Legalised
or Certified Invoices and Certificates of Origin.
|
|
With 18 years' experience of exporting
around the world, we offer the most comprehensive cover in our field.
We can offer insurance cover for all the destinations we export to.
For war risk surcharged areas, contact us for the latest information
on the levels of cover available.
|
|
We sell only branded goods with valid
manufacturers' warranties - but all warranty claims are administered
by ourselves. This means a single point of contact if anything goes
wrong and the fast, efficient handling of claims.
|
|
We offer technical advice and support,
both before the sale and, most importantly, afterwards. Support services
are provided by e-mail, fax or telephone and are free to customers.
|
  |
